WE VALUE YOUR PRIVACY
What types of user information do we collect and how?
Personally Identifiable Information. When you access our Site, we may collect personally identifiable information (“PII”) from you when you voluntarily submit this information to us, for example, as part of the registration process or when you purchase products from our Site. Examples of PII may include your name, mailing address, email address, phone number, user name, password and other information such as payment or credit card information. We may supplement the information we receive from you with information about you that we receive from other sources, such as public databases, joint marketing partners, social media platforms and other third parties. Other Information. We may also collect other information when you access our Site. “Other Information” is any information that does not reveal your specific identity or does not directly relate to an individual. Other Information may include the type of device you are using, the geographic location of your device (e.g., zip code or county), your operating system, the type of Internet browser that you use, usage information, diagnostic information and other data that allow us to improve our applications and serve you better. We collect this information through your browser or device, by means of cookies and pixel tags. We also may collect Other Information from you, such as your preferred means of communication, when you voluntarily provide this information.
What about “cookies”?
How do we use pii?
We may use PII: • To process and respond to your requests. • To contact you from time to time to provide you with important information, required notices and promotional materials. • To send administrative information to you, for example, information regarding the Site and changes to our terms, conditions, and policies. • To complete and fulfill your purchase, for example, to process your payments, have your order delivered to you, communicate with you regarding your purchase and provide you with related customer service. • To personalize your experience on the Site by presenting products and offers tailored to you. • To allow you to participate in sweepstakes, contests and similar promotions and to administer these activities. Some of these activities have additional rules, which could contain additional information about how we use and disclose your PII, so we suggest that you read these rules carefully. • For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving or modifying our Site, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities. • As we believe necessary or appropriate: 1. under applicable law, including laws outside your country of residence; 2. to comply with legal process; 3. to respond to requests from public or government authorities, including authorities outside your country of residence; 4. to enforce our terms and conditions; 5. to protect our operations or those of any of our affiliates; 6. to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; or 7. to allow us to pursue available remedies or limit the damages that we may sustain. .
How do we share pii with third parties?
How do we use and disclose other information?
We may use and disclose Other Information in any manner for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as PII under applicable law, then we may use it for all the purposes for which we use and disclose PII. If we combine Other Information with PII, we will treat the combined information as PII while it is combined.
Interest-based ads and online tracking?
Third party services
How do we protect your information?
Your PII that you disclose to us is stored in our secure server’s database. The information is only accessed by those persons authorized to access our systems, and they are required to keep the information confidential. However, no security system is impenetrable. It may be possible for third parties to intercept or access information that you provide to KoKos cannot guarantee the security of your information, nor can we guarantee that information you supply will not be intercepted while being transmitted to The Organic Lab Nordic Office. If you open an online order account with us, it will contain personally identifiable information that you have entered into your account. You can access your account online via our website’s log in function and update or delete all of your information except for your default address which can be edited but not deleted. You can also choose not to store your address information in your account, but it will be contained in your order history. You can opt in to receive our newsletters and we will use your email address to deliver our newsletters to you. You can unsubscribe from our newsletters whenever you want. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting use in accordance with the “How to Contact Us” section below.
Cross-border transfers, retention period, sensitive information and change of the privacy police